Customer Service Representative Vacancy In The Sulit Group

Hiring Organization / Company: The Sulit Group
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

About us: The Sulit Group is a Marketing, Sales, and Fundraising firm that provides essential resources to some of the most well known companies, non-profits, and NGO’s nationwide. We focus on developing management teams that not only help increase our clients' customer base and retention, but help lead our clients into new markets both nationwide and internationally.

Job Duties: We have a Customer Service Representative position awaiting a personable and well-spoken professional with their growing staff. In this role, you provide superior customer service and a positive experience to our customers. You enjoy providing solutions to customers and selling products and services.

Salary range: $43000 - $51000 per year.

Responsibilities:
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Ensure customer satisfaction and provide professional customer support.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.

Requirements:
  • High school diploma or equivalent.
  • Outstanding phone and email etiquette.
  • Able to manage multiple accounts simultaneously.
  • Exceptional communication skills.
  • Flexible schedule



Job Location Information:
City: San Antonio
State: Tx
Country: Us
Location: San Antonio, Tx 78201
Job Listing No# : 49825

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